Privacy Policy
Effective Date: July 1, 2025
Radiant Health (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and payment details.
- Health Information (Protected Health Information/PHI): Medical history, lab results, health concerns, and other details you provide during care.
- Technical Information: IP address, browser type, device information, cookies, and usage data from our website.
- Communication Records: Messages or information you send via contact forms, email, or patient portals.
2. How We Use Your Information
We use your information to:
- Provide medical care and related services.
- Communicate with you about appointments, test results, billing, and care plans.
- Improve our website, services, and patient experience.
- Meet legal, regulatory, and compliance requirements.
- Send educational or marketing materials (only if you opt in).
3. How We Share Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With Healthcare Providers: To deliver coordinated care.
- With Business Associates: Such as labs, pharmacies, and service vendors that support our operations, bound by HIPAA agreements.
- As Required by Law: To comply with federal, state, or local regulations.
- For Website Services: With trusted third-party service providers (e.g., hosting, analytics, payment processing) who may process limited information under strict confidentiality.
4. HIPAA Compliance
When you become a patient, your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA). We follow all HIPAA regulations for storing, transmitting, and protecting PHI. Website communications outside our secure portal (such as email or contact forms) may not be fully encrypted; please avoid sending sensitive health details that way.
5. Your Rights
As a patient, you have the right to:
- Access and request a copy of your health records.
- Request corrections to your health information.
- Restrict certain uses or disclosures of your information.
- Receive a report of disclosures of your PHI.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at: hello@radianthealthcollective.com.
6. Data Security
We implement industry-standard safeguards to protect your personal and health information, including secure servers, encryption, and restricted access. While no method of transmission or storage is 100% secure, we take all reasonable steps to protect your data.
7. Cookies and Website Tracking
Our website may use cookies, pixels, and analytics tools to improve functionality, monitor site performance, and understand visitor behavior. You can disable cookies in your browser settings, but some features may not function properly.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, privacy, or security practices of those websites.
9. Children’s Privacy
Our services are directed toward adults and families. We do not knowingly collect personal information from children under 13 without parental consent.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Effective Date.” Continued use of our website and services indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your rights, contact us at:
Radiant Health Collective
240 Central Ave Ste. 4, Osseo MN 55369
(612) 208-3725
hello@radianthealthcollective.com